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TelePrimary Care Certificate Program


TelePrimary Care Certificate Program Banner

  • Overview
  • Faculty
  • Brochure
  • Course Materials
Instructions for Registration

Overview

PLEASE READ:  This website will be retired on 5/1/2023 and all course materials have been moved over to www.intelligohub.org.  If you are interested in purchasing this course, visit www.intelligohub.org or contact [email protected] for more information.

Why get a certificate? This certificate will put you at the forefront of the expanding virtual care delivery model.

  • Validate you have the knowledge needed to succeed in the field.
  • Demonstrate commitment to your profession.
  • Show your dedication to maintaining quality and competency in your work.

Telehealth has expanded exponentially across the health care continuum and, as a care delivery mechanism, has profound adaptability to diverse technology modalities, business models, specialties, disciplines and locations. When the patient is at the center of its implementation and use in a clinical workflow, the benefits of telehealth create connectedness while optimizing health care resource.

Launched by the American Board of Telehealth, the TelePrimary Care Certificate Program is an online certificate engaging the primary care professional in a focused curriculum designed to give telepractice knowledge and skills to meet demand for providing excellent patient care via remote services. Content focuses not only on clinical application such as physical examination, but also on operational considerations to create a telehealth workflow that supports productivity while maintaining a high standard of care. 


Registration

Who should register for the program? Primary care professionals interested in or currently practicing telehealth including physicians, advanced practice providers, nurses, clinical social workers, medical assistants, administration, resident physicians as well as healthcare organizations and educational institutions.

Prerequisites: There are no prerequisites required. If you are looking for foundational telehealth curriculum across a broad spectrum of service areas, consider taking ABT's CORE Concepts in Telehealth Certificate Program first. 

Instructional Approach: Online, self-paced program offering flexibility to the learner while keeping interactive content including video, case scenarios and useful resources.

Equipment/Technical Solutions: 

  • Internet Connection: 256Kb/s or above
  • Windows PC: Windows 10, Internet Explorer (current version), Firefox (current version), Google Chrome (current version).
  • Mac Computer: MAC OS or better, Safari (latest version), Google Chrome (current version)
  • Audio is strongly recommended

Accreditation

Additional Information

A Gold Standard Guarantee: Equipping you for success is our passion. ABT is committed to delivering Gold Standard telehealth educational content and service. If you feel we've fallen short, promptly contact us at  [email protected] so that we can make every reasonable attempt to correct the situation.

Accessibility Statement: The American Board of Telehealth is committed to ensuring that its programs, services, goods and facilities are accessible to individuals with disabilities as specified under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Amendments Act of 2008. If you have needs that require special accommodations, please contact [email protected]. This online course is for streaming use only.

By watching this online course, you acknowledge that the American Board of Telehealth retains all rights, titles and interest in to all copyrights, trademarks, trade secrets, patents and any other proprietary rights to the content of material. You are not authorized to record lectures or content. By registering, you agree to prevent any unauthorized copying, recording, use, distribution and/or re-broadcast of this online course.


Date & Location
Monday, August 16, 2021, 8:00 AM - Thursday, August 17, 2023, 5:00 PM


Keywords: ONLINEAAPAABIMANCC CEAttendance


Welcome and Course Directions
View Document
Introduction, Opportunity and Risk in TelePrimary Care
Virtual health is an expanding modality of care. It has demonstrated benefits including increasing access to care, decreasing geographic health disparities, increasing consumer convenience and compliance and decreasing professional isolation, just to name a few. These benefits are not met without challenges such as reimbursement parity, regulatory barriers and infrastructure costs. In this module, we will look at the evolution of telehealth in the primary care setting, consider evidence that supports the use of telehealth in providing primary care, look at innovative models in providing teleprimary care and discuss the opportunity and risks teleprimary care presents.
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Operations, Workflow and Productivity in the Ambulatory Setting
Telehealth will be an essential part of care delivery moving forward. Consideration for how telehealth can support the objectives already identified for a primary care practice will be important. Telehealth technology solutions should be determined by clinical requirements with the goal of keeping the patient as the first priority, not the technology. The technology being used by clinicians should be applied without significant workflow modifications. When the patient is at the center of implementation and ongoing workflow, benefits of telehealth create connectedness and optimization of resources. This course will engage the learner in operational considerations to create telehealth workflow that provides productivity while maintaining standard of care.
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Legal, Regulatory and Ethical Considerations
Individual states have governance to oversee telemedicine practice within that state. Not only do individual states define telehealth and telemedicine differently, but states also have their own requirements regarding reimbursement, scope of practice, licensing and consent. State variances in telehealth definitions within law and regulation often make strategic, operational and clinical challenges abundant. Teleprimary care providers and stakeholders must ensure regulatory compliance, traverse risks in implementation of telemedicine, and deliver high quality, ethical health care services to minimize liability. This module will take a look at the legal and regulatory challenges both at a federal and state level that create complexities to the teleprimary care landscape.
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Telepresence
Along with safety and effectiveness, patient Determinants of Health experience is a fundamental part of healthcare quality measurement. Creating an excellent experience helps foster a sense of trust with the healthcare system. A trusting patient-provider relationship can lead to better patient engagement, compliance and outcomes. Telepresence is the ability for the teleprimary care professional to create an environment to build positive patient-provider rapport and create a meaningful encounter through valuable patient-provider virtual interaction. This module will review the unique aspects of building positive patient-provider rapport and a meaningful encounter through telehealth technology. The module will review preparations for a virtual visit that can set expectations for a meaningful encounter, verbal and non-verbal communication that build therapeutic relationships and best practices in care coordination and follow up.
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Clinical Application, Physical Examination and Documentation
Clinical considerations for a teleprimary care encounter focus on maintaining the same standard of care and quality of service as an in-person visit. This module will review the unique aspects of providing clinical care via a remote medium including criteria to assess patient appropriateness for telehealth, techniques for providing a physical examination over the camera and best practices management of a hybrid patient-provider relationship.
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