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Telebehavioral Health Certificate Program


Telebehavioral Health Certificate Program Banner

  • Overview
  • Faculty
  • Schedule
  • Brochure
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Instructions for Registration

Overview

 PLEASE READ:  This website will be retired on 5/1/2023 and all course materials have been moved over to www.intelligohub.org.  If you are interested in purchasing this course, visit www.intelligohub.org or contact [email protected] for more information.

Why get a certificate? This certificate will put you at the forefront of the expanding virtual care delivery model.  A refresher course is recommended every 2 years as telehealth continues exponential growth. 

  • Validate you have the knowledge needed to succeed in the field
  • Demonstrate commitment to your profession
  • Show dedication to maintaining quality and competency in your work

An online, self-paced certificate course will engage the behavioral health professional in a focused telebehavioral health curriculum that reviews current evidence and best practices from highly regarded experts in the field through interactive content, video, and integrated case scenarios. Special populations such as children and older adults will be addressed, as well as cultural competency. Content is adaptive for disciplines within the behavioral health care team and include both acute and ambulatory perspectives.


Registration

Syllabus: The Telebehavioral Health Certificate Program includes 7 modules:

  • Introduction to Telebehavioral Health
  • Technology, Implementation and Workflow
  • Telepresence
  • Legal, Regulatory and Ethical Considerations
  • Clinical Application
  • Clinical Documentation, EHR Integration and Reimbursement
  • Lifelong Learning and Professional Development in Telehealth 

Estimated Completion Time: 6 hours

Who should register for the program? Behavioral health professionals interested in or currently practicing telehealth including physicians, advanced practice providers, psychologists, nurses, counselors, clinicians, therapists, clinical social workers, resident physicians, administration as well as healthcare organizations and educational institutions.

Prerequisites: There are no prerequisites required. If you are looking for foundational telehealth curriculum across a broad spectrum of service areas, consider taking ABT's CORE Concepts in Telehealth Certificate Program first. 

Instructional Approach: 

  • Online, self-paced program offering flexibility to the learner
  • Interactive content including video and case scenarios
  • Integrated examples and useful resource documents

Equipment/Technical Specifications: 

  • Audio is strongly recommended
  • Internet Connection: 256Kb/s (32KB/s) or above
  • Windows PC: Windows 10, Internet Explorer (current version), Firefox (current version), Google Chrome (current version) Mac Computer: MAC OS or better, Safari latest version, Google Chrome latest version

Accreditation

Disclosure of faculty financial affiliations
The University of Virginia School of Medicine and School of Nursing as a Joint Accreditation Provider adhere to the ACCME Standards for Integrity and Independence in Accredited Continuing Education, released in December 2020, as well as Commonwealth of Virginia statutes, University of Virginia policies and procedures, and associated federal and private regulations and guidelines. As the accredited provider for this CE/IPCE activity, we are responsible for ensuring that healthcare professionals have access to professional development activities that are based on best practices and scientific integrity that ultimately supports the care of patients and the public.

All individuals involved in the development and delivery of content for an accredited CE/IPCE activity are expected to disclose relevant financial relationships with ineligible companies occurring within the past 24 months (such as grants or research support, employee, consultant, stock holder, member of speakers bureau, etc.).  The University of Virginia School of Medicine and School of Nursing employ appropriate mechanisms to resolve potential conflicts of interest and ensure the educational design reflects content validity, scientific rigor and balance for participants.  Questions about specific strategies can be directed to the University of Virginia School of Medicine and School of Nursing of the University of Virginia, Charlottesville, Virginia.

The faculty, staff and planning committee engaged in the development of this CE/IPCE activity in the Joint Accreditation CE Office of the School of Medicine and School of Nursing have no financial affiliations to disclose.

Disclosure of discussion of non-FDA approved uses for pharmaceutical products and/or medical devices
As a Joint Accreditation provider, the University of Virginia School of Medicine and School of Nursing, requires that all faculty presenters identify and disclose any off-label or experimental uses for pharmaceutical and medical device products. It is recommended that each clinician fully review all the available data on new products or procedures prior to clinical use.

Disclosures

Olivia C. Boyce has disclosed employment by and stock ownership of Array Behavioral Care

Matthew Stanley has disclosed employment by and stock ownership of CEGA Innovations.

Tania S. Malik has disclosed employment by and stock ownership of United Health Group

Kathleen Bunch Meneses, MS, Whitney Flanagan BAN, MBA, RN-BYC, Lindsay Henderson PsyD, Alix Jansma MHA, Kelly Rhone MD, Sy Saeed MD, Kristi Sidel, as members of the planning and content committees have not disclosed any financial relationships. 

MOC Self-assessment MOC II credit: 
Successful completion of this activity, planned in accordance with the needed MOC requirements, enables the participant to earn MOC Part II Self-assessment points equivalent to the amount of AMA PRA Category 1TM claimed for the activity, through the American Board of Medical Specialties (ABMS) and Accreditation Council for Continuing Medical Education (ACCME®) joint initiative to create a wide array of Maintenance of Certification (MOC) Activities. The awarded transcript provides for both AMA PRA Category 1TM and MOC II Self-assessment credit for the following participating boards:

  • American Board of Internal Medicine (ABIM)

Note: It is the accredited provider’s responsibility to submit learner completion information to the ACCME for the purpose of granting MOC II Self-assessment credit for the above boards.  For learners wishing to receive credit through a Member Board not included above, please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.


Additional Information

Cancellation Policy: A full refund minus a 10% administrative fee will be provided to customers that submit request in writing for cancellation from participation in an online activity if no course materials have been accessed and a written request is made within 30 days of purchase. Request for cancellations must be submitted to  [email protected].

A Gold Standard Guarantee: Equipping you for success is our passion. ABT is committed to delivering Gold Standard telehealth educational content and service. If you feel we've fallen short, promptly contact us at [email protected] so that we can make every reasonable attempt to correct the situation.

Accessibility Statement: The American Board of Telehealth is committed to ensuring that its programs, services, goods and facilities are accessible to individuals with disabilities as specified under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Amendments Act of 2008. If you have needs that require special accommodations, please contact [email protected]. This online course is for streaming use only.

By watching this online course, you acknowledge that the American Board of Telehealth retains all rights, titles and interest in to all copyrights, trademarks, trade secrets, patents and any other proprietary rights to the content of material. You are not authorized to record lectures or content. By registering, you agree to prevent any unauthorized copying, recording, use, distribution and/or re-broadcast of this online course.


Date & Location
Friday, April 23, 2021, 8:00 AM - Sunday, April 30, 2023, 5:00 PM


Keywords: ONLINEAAPAABIMANCC CEAPAASWBCEAttendance

We gratefully acknowledge the collaboration in developing course content with course directors and contributors.

Course Directors: 

Course Contributors: 

 


Welcome and Program Directions
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Introduction to Telebehavioral Health

Estimated Completion Time: 45 minutes

In recent years, and particularly within the changes that the COVID-19 pandemic has brought forth, we have seen increases in frequency of behavioral health diagnoses and challenges in access to behavioral health care. Also prompted by the pandemic, telehealth has expanded exponentially across the healthcare continuum. Telebehavioral health, the delivery of mental health or substance abuse care by means of technology when distance separates the participants, has great potential in improving access to behavioral health care, especially in areas where psychiatric services are deficient. Empirical evidence on the use and effectiveness of telebehavioral health services across the lifespan has been reviewed and substantiated by many. Its evidence base is significant and includes studies showing satisfaction among patients, psychiatrists and other professionals as well as effectiveness when compared to in-person care. However, challenges still abound in telebehavioral health including reimbursement, regulatory barriers, and infrastructure costs. In this module, we look at the evolution of telebehavioral health, review important distinctions in terminology, consider important evidence that supports the use of telebehavioral health and discuss the risk and opportunity telebehavioral health presents.
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Technology, Implementation, & Workflow

Estimated Completion Time: 50 minutes

A successful telemedicine platform’s technical solution is driven by need. Knowing the need will help formulate the type of technology required to meet that need. A telehealth technology solution should not be implemented looking for a problem to fix, rather the telehealth technology should be weaved into an ubiquitous approach to solving the need identified. Although telemedicine has embraced many communication technologies, live, interactive, 2-way, audio-video communication is broadly synonymous with telemedicine and, more specifically, telebehavioral health. Additional technologies such as telephone, email and internet-based applications are increasingly being utilized during telebehavioral health encounters. In this module, we will outline telehealth modalities, review how to incorporate clinically-driven, simple and economical telehealth technology solutions, describe the ongoing maintenance and troubleshooting requirements of technology and integration of the technology into an efficient workflow for telebehavioral health practice.  

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Telepresence

Estimated Completion Time: 35 minutes

Telepresence is the ability for the telebehavioral health professional to create an environment to help facilitate positive patient-provider alliance and create a meaningful encounter through valuable patient-provider virtual interaction. During a virtual encounter, patient perception is formed only on what the patient can hear and see via the telehealth technology. Establishing and building professionalism via verbal and non-verbal communication and environment is crucial to foster trust and credibility with the patient. A trusting relationship can lead to better patient engagement, compliance and outcomes. Telepresence is a skillset that requires practice and self-observation. This module will outline important factors that lead to a positive patient-provider relationship such as environmental considerations, communication skills, organization and time management, as well as care coordination and follow-up. Addressing key factors in development of collaborative relationships across the care continuum with referring providers and/or remote staff will also be an important tool for effective patient care.

Launch Course
Legal, Regulatory and Ethical Considerations

Estimated Completion Time:  65 minutes

Individual states have governance that oversees telemedicine practice within that state. Not only do individual states define telehealth and telemedicine differently, but states also have their own requirements regarding reimbursement, scope of practice, licensing and consent. Significant state variances in telehealth definitions within law and regulation often make strategic, operational and clinical challenges abundant. As telebehavioral health use continues to grow, stakeholders – such as healthcare practitioners, administrators, vendors and insurers-- must ensure regulatory compliance, traverse risks in implementation of telemedicine, and deliver high quality, ethical health care services to minimize liability. In considering legal, regulatory and ethical intricacies in the telebehavioral health setting for the purpose of this course, the following areas will be addressed: 1) Education, training, and quality; 2) Licensure and credentialing; 3) Privacy, security and confidentiality; 4) Informed Consent; 5) Malpractice and professional liability; 6) Professionalism and boundaries; 7) Continuity of Care; and 8) Patient safety planning and emergency management. Regulatory flexibilities temporarily granted during public health emergencies will also be addressed.
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Clinical Application

Estimated Completion Time: 30 Minutes

Clinical considerations during a telebehavioral health encounter focus on maintaining the same standard of care and quality of service as in an in-person visit while providing care virtually. Specific workflow and clinical scope of services will be important to remember when navigating clinical application of telebehavioral health services. Telebehavioral health has demonstrated clinical utility within a variety of treatment modalities, including group, individual and family therapies and a variety of application modalities across the age span and points of telehealth delivery. Within the telebehavioral health encounter, the cognitive and physical examination is very much the same, with a few caveats. This module will review the unique aspects of screening, intake, assessment, diagnosis and treatment of patients via telebehavioral health. Addressing diverse cultural and age-specific needs as well as available community resources at a remote site are important aspects of providing quality telebehavioral health services.
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Clinical Documentation, EHR Integration and Reimbursement

Estimated Completion Time: 35 minutes

Telehealth creates a “virtual” consultation and provision of service between healthcare professionals and patients which equates to access to care. Health information exchange (HIE) creates the consolidated “virtual” medical record about the patient form a variety of electronic health records and resources which equates to access to the patient’s health information. Telehealth and HIE should be closely linked as a means to improve access, enhance continuity of coordinated comprehensive quality care, support patients and providers at the site of care, as a means to achieve the best health outcomes and reduce costs. For billing purposes, documentation in the electronic medical record (EMR) needs to meet expectations of billing codes. Timelines, vital signs and other indicators need to be in compliance with ICD billing expectations for reimbursement. Components of a virtual clinical encounter which should be documented are similar to face-to-face encounters. Within this module, documentation, coding and billing changes required when providing telebehavioral health intervention will be reviewed along with state regulations regarding telebehavioral health reimbursement policy. Additionally, needed adjustments to documentation within the telebehavioral health format that communicates effectively with remote site staff as well as other providers that may be involved with patient care will be discussed.
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Lifelong Learning and Professional Development in Telehealth

Estimated Completion Time: 15 minutes

Nothing has changed the telehealth landscape like the COVID-19 pandemic. Telehealth has pivoted from a nicety to a foundational expectation by showing the value of telehealth in limiting the spread of disease while ensuring access to health care. The use of telehealth to mitigate spread of COVID-19 increased awareness of the technology, but creating temporary waivers bypassing regulatory and reimbursement barriers provided healthcare professionals and patients with easier access to use it. Temporary waivers have opened the flood gates to telehealth utilization, but post COVID-19, how will telehealth continue to be positioned as an important aspect of health care delivery? This module looks to review the current guidelines and educational tools and resources available for lifelong learning and professional development as telehealth continues to become an essential part of care delivery going forward, increasing growth and change.
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Post-Test
Complete the post-test. There is a minimum pass rate of 84%. Once the post-test is completed, you will be directed to an online evaluation and then to your certificate of completion. If purchased during registration, a formal course completion certificate will be mailed at a later date.
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